FAQS
Reserving a vehicle is easy! You can make a reservation through our booking form or by calling our reservations hotline. Our team will guide you through the process.
Yes, all our rental vehicles are smoke-free. Smoking inside the rental car is strictly prohibited, and cleaning fees may apply if this policy is violated.
You can extend your rental period by contacting our customer support team or visiting our rental office. Extensions are subject to availability.
To rent a car, you will need a valid driver's license, a major credit card in your name, and proof of insurance. International renters may require additional documentation, so please check with us in advance.
Our cancellation policy varies depending on the type of reservation and rental agreement. refer to the terms and conditions on our website or contact our customer service for specific details.
Typically, renters must be at least 21 years old. However, age requirements may vary depending on the type of vehicle. Please check our rental policies for specific age restrictions.
Yes, we provide convenient airport pickup and drop-off services at select locations. You can request this service when making your reservation.
Our standard policy is to provide the vehicle with a full tank of gas, and we ask that you return it with a full tank. If you prefer, we also offer pre-paid fuel options for your convenience.
Yes, you can make changes to your reservation, such as extending the rental duration or adding optional services, subject to availability. Please contact our reservations team to make any adjustments.
We accept major credit cards for payments and deposits. Debit cards may also be accepted but may have certain restrictions.
Late return fees may apply if you exceed the agreed-upon return time. We recommend notifying us in advance if you anticipate returning the car late to avoid any inconvenience.
If you receive a traffic violation or parking ticket during your rental period, you are responsible for handling the citation. We may charge an administrative fee for processing such incidents.
Many of our rental cars are pet-friendly, but we require that pets be kept in carriers or secured using pet seat belts. Cleaning fees may apply if excessive pet hair or damage occurs.
If you leave personal belongings behind, please contact us immediately. We will assist in locating and returning your items.